Future Shop Reviews

I got myself some speaker cable. The whole ordering thing was a breeze, and the delivery was speedy and right on schedule. When I went to set up my speakers, I found out I had picked the wrong length, so I reached out about returning it. Their return process is super simple, and they kept me in the loop every step of the way, plus I got my full refund. Just a fantastic service all around.

Everything's fine, I sent back the incorrect item I ordered for a swap. The staff were really helpful. The only hiccup was covering the return shipping, but it all got sorted out, and I ended up with what I wanted.

I've turned to Future Shop several times, so when I needed some guidance on isolating my loudspeakers, I reached out to them. I had a chat with Ahad, who laid out the different options available to me. Over the next few days, he kept in touch while discussing my needs with Isoacoustics, sharing details about the brand and dimensions of my speakers. After considering Ahad's insights, I decided to buy 8 ISO pucks, which showed up the very next day. Now, my Elysians are resting on them, and the sound is much tighter and a bit more focused. Totally worth the investment! Big thanks to Future Shop and Ahad!

I reached out to FutureShop today for some guidance before I decided to buy. To start, the price on the item was the lowest I could locate, but that’s not the main point. The advice I received from Gary over the phone was invaluable.

This is my second time dealing with these folks, and once again, they’ve earned top marks for their expertise and customer service.

I wouldn’t think of going anywhere else for anything that FutureShop provides. They truly deliver the finest customer experience I’ve encountered in any field.

I've picked up a few cables from these folks this year. Honestly, this company is one of the finest you'll ever encounter in your life. Every time I chat with them, they are super friendly, helpful, and full of enthusiasm. If things get a bit complicated, they promise to look into it and follow up with me. And they actually do! I came across a bunch of other reviews overflowing with compliments and thought they might be too good to be true. But turns out, they’re spot on. Absolutely fantastic, I can't recommend them enough. Special shoutouts to: Mark, Hez, and Geoff. Oh, and the cables I've purchased have made a huge impact on my system. Even with all the 'objectivists' in the HiFi community arguing against it, you really gotta trust your ears, brain, and intuition. Cables do make a difference!

I doubt I'll ever give this company another shot. My first interaction was with a guy named Mark, who seemed pretty helpful at first. But then I got an email today (15.08.22) from another fella that was just plain unhelpful, making it seem like they really didn't care. Since I've never shopped with them before, it's likely I won't be back.

I placed an order for a custom wire at 3 PM, and it showed up all nicely packaged by 11 AM the next day. They kept me in the loop throughout the whole process. Top-notch service from start to finish!

I've shopped with this company before and have always been happy with their service. My most recent order, which I placed a few weeks back after quite a while, was a bit tricky, and I chose the free delivery option. They called me to confirm a detail about my order. The next day, the items arrived. Fantastic service, and I’ll definitely be back for more. Cheers, folks!

Super quick delivery and service. I ordered some custom-length QED micro speaker cables and they arrived the very next day. The quality is top-notch, and the service was speedy. I’d surely use them again.

Future Shop is one of the top retailers I've encountered online. They offer an amazing range of cables, and their support over the phone and through email is top-notch. They really go above and beyond to help customers make the right choices at a fair price. I've spent a ton of money with them over the years and plan to keep shopping there as long as they’re around. Huge shoutout to Mark, Gary, Reuben, and the whole crew; you all are a true asset to Future Shop. You should take pride in the exceptional service you deliver!

I ordered some speaker stands not noticing there was a delay (which is mentioned in the item details), so I reached out to them. They got back to me and handled a refund in just a few hours. Mark was really helpful.

I placed an order for a QED headphone extension cable yesterday afternoon and opted for the cheapest shipping option, first class by post. It arrived before 10 a.m. today. What a fantastic delivery! Thanks a bunch!

I really appreciate the awesome custom-terminated and burned-in cable. Plus, the price is super competitive when you stack it against other stores. You can bet I'll be back for more!

What a fantastic shopping experience! The team handling my order was super friendly and provided all the info I needed, really paying attention to my requests. I got a top-notch cable with stripped ends at a great price, all set for installation. The dispatch and delivery were quick and quite affordable. I’d totally recommend this place!

I bought a fuse that was on sale. The following day, I got a call letting me know it was out of stock. That’s cool, I guess. I requested a refund, and they assured me it would be processed. But it never happened. I called again, and they promised to check on it. Still haven’t heard anything back. I even sent a follow-up email, but no reply.